Worst customer service, ever.
Even though I have placed several orders previously, and for my latest rang 30 minutes after placing an order and they still wanted to charge me full cancellation fee. Totally unwilling to budge. Fair enoug, I guess - but they would not put me through to the manager who could help and then told me that it is "not their problem anyway".
I ended the call. I really don;t need someone telling me that.
About 15 minutes, the same guy rang me back to call me out on putting a negative report on their guestbook.
Nice working relationship!
Surely there is some law against doing that? I mean, to have the same guy ring you back felt pretty intimidating.
Do not use. Ever.
Thursday 30 July 2009
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